The staff were knowledgeable and a delight to work with. They're very honest and never at any point did I feel like they were trying to upsell me like many other auto/tire repair shops do. In fact, their diagnosis was spot on as compared to my own online research of my tire issue, and they made only recommendations that were really needed. The prices for parts and labor were also very fair. Overall, the experience was like taking your car to a trusted family member and or friend who's a car mechanic and trusting that they'll put in their best, honest effort to keep your car running smoothly and safely.